Scheduling Coordinator

Hudson, MA

Full Time

Entry Level

Join Team Sunshine: Transforming Solar, Construction, and HVAC in New England!

Ranked #2 Solar Installer by Forbes, Team Sunshine is dedicated to leading the charge in solar energy, construction, and HVAC services in New England. We're committed to excellence and growth, and we're seeking passionate individuals to join our team and contribute to our mission.

Position: Scheduling Coordinator Location: Hudson, MA

Position Overview: Team Sunshine is looking for a highly organized and detail-oriented Scheduling Coordinator to join our team. This role is essential in ensuring smooth scheduling operations while providing outstanding customer service. The Scheduling Coordinator will play a key role in post-installation follow-ups, administrative support, and interdepartmental coordination to enhance our service efficiency.

Key Responsibilities:

Scheduling & Coordination:

Schedule and confirm appointments for installations, maintenance, and service calls.
Coordinate with customers, technicians, and internal teams to ensure seamless scheduling.
Adjust schedules as needed and communicate changes promptly.

Customer Service:

Conduct post-installation follow-up calls to ensure customer satisfaction and address any concerns.
Provide customers with updates on installation appointments and answer any scheduling-related inquiries.
Maintain professionalism and a customer-focused approach in all communications.

Administrative Support:

Assist other departments with various administrative tasks.
Learn all administrative roles and provide coverage during vacations or sick leave.
Support the service department by contacting Enphase and SolarEdge for issue resolution.
Maintain accurate records of scheduling activities and customer interactions.

Qualifications:

Experience in scheduling, customer service, or administrative support roles preferred.
Strong organizational skills with attention to detail.
Excellent communication skills, both written and verbal.
Ability to multitask and prioritize tasks effectively.
Proficiency in Microsoft Office and scheduling software is a plus.
A team player with a proactive and problem-solving mindset.

Why Join Team Sunshine?

Be part of a dynamic and growing company committed to renewable energy and sustainability.
Work with a team that values collaboration, innovation, and excellence.

Benefits
We offer a highly competitive salary and benefits package, including health insurance, dental, eye and paid time off. Additionally, we provide opportunities for career growth and advancement within the company.
If you are passionate about the solar industry and have the skills and experience we are looking for, we encourage you to apply for this exciting opportunity.
$22+/hr

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Thank you for exploring opportunities with us on our Career Page. At Team Sunshine, we are passionately dedicated to becoming the foremost installer in New England, leaving no room for doubt that we are the premier company in the region.

We are actively searching for diligent and skilled professionals who share our vision and are eager to contribute to shaping our company into the ideal we aspire to be. Explore our open positions and apply today to be part of a team that is driving excellence and innovation in every installation.

Scheduling Coordinator

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